WHAT IS SMALL BATCH?
We're very proud to call ourselves a small-batch brand - this means every piece of the garment you purchase is one amongst Sub-100 pieces of ethically and thoughtfully sourced styles that have been handmade in a short production run. Apart from ensuring a reduction in wastage, all our pieces go through meticulous quality control before they reach you. With small-batch, it’s possible to actually inspect and make sure each individual product is as it should be, as opposed to mass production.
Fast Fashion involves Mass production assembly lines need a large amount of raw materials and labor to churn out finished products. Labor is often outsourced to other countries where low wages are allowed. These large production businesses also generate a large amount of waste and pollution that ends up in our environment.
We ensure our products are hand crafted by people who take enough care while making them and have a tiny carbon footprint. Small businesses, mostly, hire local and ensure fair wages are paid - supporting the local economy.
You're buying from faces!
Every piece of garment you buy from Ochre ensures a lasting relationship that you develop with the creators who've put their heart and soul in conceptualizing and manufacturing your fit.
You're making a purchase from not just a brand - but faces that are selling to you something that THEY exactly would love to wear. You can talk to us, ask us endless questions - you'll be a part of the community, a family that thrives to solve your problems, listen to you and give you access to endless perks for cheerleading and supporting them from the front.
HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?
I'VE RECEIVED A DEFECTIVE ITEM, WHAT DO I DO?
Although we hope this never happens and we'll go the extra mile to avoid this, if you have received an item from this website with a defect then please contact us with pictures at firstname.lastname@example.org and we will organise a replacement and/or solution as soon as possible.
DO YOU COVER THE COSTS OF RETURNS?
We reimburse reverse shipping charges for up to INR 100 free returns for all orders provided provision of shipping bills.
CAN I RETURN SALE ITEMS?
Sale items are final and cannot be returned for a refund. Please contact us at email@example.com if you need help with sizing.